Shipping policy

31st and 4th Candle Co. accepts orders 24 hours a day, 7 days a week. We ship orders Monday-Friday, excluding holidays.

Orders are processed in the order they are received and sent via USPS Priority Mail from Atlanta, GA. USPS Priority transit times vary per state but typically deliver within 1-3 business days. During peak season, USPS may experience delays that are out of our control.

If your orders qualifies for free shipping, it will be shipped using USPS Priority Mail.

Note: If your order contains a different shipping address from the billing address it may be subject to review. After which, the customer will be contacted. This could delay shipping time.

For information, please see our Refund & Return Policy.

 

Processing Time

Orders are usually processed within 2-3 business days from the time the order is placed. 

Once shipped, your order will typically arrive within 2-4 business days. Although we ship using USPS Priority Mail, it does not mean your package will ship in two business days. The order ship date does not count as a day in transit. USPS transit times are not a reflection of our production and processing time. 

During the holiday day season , including fall and winter, we will experience high volume of orders which will affect processing times. Please note it could be 7-10 business days. 

Shipping During Summer 

During the hotter months of the year (May-September) we will only ship out orders Monday-Thursday to ensure that products are not sitting over the weekend in hot climates and risk melting or damage. 

 

Additional questions can be directed to us at 31stand4thcandleco@gmail.com.